If the call connects, there may be an issue with the Shell Energy Broadband network. Shell Energy Europe. Previously known as First Utility, Shell Energy offers a range of broadband options. The primary account … If you have no dial tone, the line is crackly or are still experiencing problems, move onto the steps below. Shell Service Stations. 21,219 likes. If the dial tone is interrupted or stuttered, it means you have a new voicemail message. If you’re still having issues making or receiving calls, contact us and we’ll resolve the problem. 500,000  The first time you log in, you will need to use the password provided to you by Shell. If you’ve tried to log in, and have reset your password but still can’t access your online account, a notification will appear at the top of your screen saying ‘email me a link to log in instantly’. Shell Energy login: online account & app. Logically, when trying to access your Shell Energy account you need to find the login page. This email will activate your online account. I'm a Shell energy customer and need to know if there a limit on how many litres the fuel discount applies to in Shell Go+ 3 When prompted enter your WiFi Password shown on your ‘Keep Me’card. If you forget your password, here’s what you need to do: Stuck logging in?Call one of our knowledgeable advisers and get logged in in minutes. They then charged me twice in the same period for my energy, doubling my bill and demanding I increased my direct debit by 50%! I’m having issues making or receiving calls. Is there a call bar on your line that may block calls to that number, Try dialling the number from a non-Shell Energy Broadband phone (such as a mobile). It’s never been easier to manage your energy account and have control over your spending with these app features: • Log in using your email address • Submit your m… Then select join. Sign in to your account to view invoices, industry news, and up-to-date market prices to help you manage your energy supply. If you have one, we recommend testing your phone in this socket to see if the problem continues. Contact Us Info. If your account has already moved to Shell Energy, please contact Shell Energy directly. You’re logged in and ready to manage your account online. Double check the wires going into the master socket, to ensure that these are not loose or damaged. Shell Energy Europe Try our online virtual assistant, Ask Us, available 24/7. It's really important to note that these issues don’t affect the safety or accuracy of the meters. If the call connects, there may be an issue with the Shell Energy Broadband network. Find out everything there is to know about our Shell Recharge, Shell’s new Electric Vehicle charging service. Fourth quarter 2020 results – February 4, 2021 Results and reporting … If this is the case, please contact us on chat so we can run some tests and we’ll advise you on next steps. If you have problems or anything isn't clear, just drop us an email at help@so.energy or call us on 0330 111 5050 (We're open Monday to Friday, 9am - 5pm) and we'll talk you through it.. Log In The problem is only with the meters being able to send the reading information to us. If you have any further concerns, either relating to this announcement or to your energy account, please contact Green Star Energy as usual. Managing your energy tariff and account with Shell Energy is made easy through the supplier’s online account system and handy mobile app. Find out with our handy energy consumption calculator. Welcome to Shell Card Online. Shell Energy told us that some customers have already received refunds and compensation. At Shell Energy, we supply 100% renewable electricity as standard, natural gas and bespoke low-carbon energy supply options to businesses across the UK.